Privacy Policy

McCoy Concrete Inc.

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

McCoy Concrete Inc. ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

2. How We Use Your Information

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about your inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent

Help & Support:

• Reply "HELP" for assistance or contact us at [email protected]
• Customer support is available during regular business hours

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted when necessary to provide those services. All other use-case categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties.

We implement reasonable data protection measures to safeguard your SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

• Third-party vendors who assist in our operations, such as payment processing and appointment scheduling
• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
• Service providers as reasonably necessary to perform services on our behalf

Legal Compliance:

• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders

Business Transfers:

• In the event of a merger, acquisition, reorganization, or sale of assets
• In such cases, personal information will remain subject to applicable privacy protections

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with third parties, except aggregators and providers necessary to deliver the Text Message services.

5. Data Security

We implement and maintain reasonable security measures designed to protect your personal information, including:

• Protection of sensitive data during transmission where appropriate
• Secure access controls and authentication mechanisms
• Security assessments and updates
• Appropriate data protection procedures
• Breach response protocols in accordance with applicable laws
• Backup and recovery procedures where applicable

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially reasonable means to protect your personal information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

• Analyze site traffic and user behavior
• Remember your preferences
• Improve website functionality and user experience
• Measure the effectiveness of our services and marketing

You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

7. Your Rights & Choices

Depending on applicable law, you may have the right to:

• Access, update, or request deletion of your personal information
• Opt out of marketing emails by clicking "unsubscribe" in our emails
• Opt out of SMS messages by replying "STOP"
• Request information regarding how we process your data
• Withdraw consent for future communications

To exercise these rights or submit a privacy-related request, please contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their privacy policies.

This Privacy Policy applies to information collected by McCoy Concrete Inc. through our website and services.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable requirements. The latest version will be available on our website with the effective date.

For significant changes, we may provide additional notice through our website, email, or other appropriate means.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

McCoy Concrete Inc.

Phone: +1 763-447-0527
Email: [email protected]
Website: https://mccoyconcretemn.com/

By using our website and services, you acknowledge this Privacy Policy.